Refund Policy

AI Stock understands your expectations for service quality. Our refund policy aims to protect your rights while ensuring fair use of services. This policy applies to all paid transactions made through our platform.

We offer a fair and reasonable refund policy to protect user rights.

1. Send an email to support@aistock.tools, including your account information and reason for refund. 2. Our customer service team will reply within 24 hours and verify your refund request. 3. Qualifying refund requests will be processed within 3-5 business days. 4. Refunds will be returned to your original payment method, with specific arrival times depending on your bank or payment provider.

Credit refunds: Processed within 3-5 business days Membership subscription refunds: Processed within 5-7 business days Credit card refunds: Usually takes 1-2 billing cycles to appear on your statement PayPal refunds: Usually arrive within 24-48 hours Bank transfer refunds: May take 5-10 business days

In certain special circumstances, the refund policy may not apply, including but not limited to: - Used credits (including credits for generated reports) - Credits purchased more than 7 days ago - Accounts suspended or terminated for violating the terms of service - Free credits obtained through promotions or giveaways

If you have any questions about the refund policy or need to apply for a refund, please contact our customer service team via email: support@aistock.tools